Washer Will Not Start
- Lid or door not closed: Close the lid or door firmly. Check that laundry is not trapped in the opening or preventing the lock from engaging.
- Control Lock enabled: Disable Control Lock using the button combination listed in the model-specific manual.
- Delay Start selected: Check whether a delayed start option has been programmed before assuming the washer is not operating.
- No power: Check the outlet, plug, power cord, circuit breaker, and household electrical supply.
Water Supply & Filling Problems
- Washer not filling: Make sure hot and cold water taps are open and inlet hoses are not kinked, crushed, or blocked.
- Blocked inlet screens: Turn off the water supply and clean the mesh filters at the water hose connection points.
- Low water pressure: Check the household water supply and inspect inlet hoses for restrictions.
- Water leaking: Inspect inlet hose washers, hose fittings, the detergent dispenser, drain hose position, and the door or lid seal.
Drainage & Spin Problems
- Washer will not drain: Clean the drain pump filter where fitted and check that the drain hose is not kinked, blocked, or installed too high.
- Washer will not spin: Redistribute the load. One heavy towel, blanket, bath mat, or bulky item can cause an unbalanced load.
- Water remains in drum: Check the drain pump filter, drain hose, and household drain connection for blockage.
- Heavy vibration: Confirm transit bolts were removed, the washer is level, and all feet are firmly in contact with the floor.
Top Load Washer Problems
- Lid will not unlock: Wait until the washer has fully stopped and drained. Many models keep the lid locked during spin or while water remains inside.
- Load out of balance: Pause the cycle, redistribute laundry evenly, and make sure the washer is level.
- Water level appears low: Modern top load washers may use automatic load sensing and can operate with less visible water than older machines.
- Fabric softener remains in dispenser: Remove the dispenser cup and clean hardened residue from the channels.
Common Error Code Symptoms
- Water inlet error: Usually caused by closed water taps, low water pressure, blocked inlet screens, or restricted inlet hoses.
- Drainage error: Usually caused by a blocked drain filter, clogged drain hose, foreign object in the pump, or restricted household drain.
- Door or lid lock error: Check the latch area, lid or door closure, wiring, and whether the washer has fully drained.
- Spin or motor error: May be caused by an overloaded drum, unbalanced load, worn drive components, belt issues, or a control fault.
- Heating error: May indicate a heater, temperature sensor, wiring, or electronic control issue on applicable models.
Detergent Drawer, Odor & Cleaning Problems
- Detergent remains in drawer: Remove and wash the dispenser drawer, then check for blocked water jets above the drawer compartment.
- Washer smells bad: Run a hot empty maintenance cycle and leave the lid, door, and detergent drawer slightly open after use.
- Too much foam: Use the recommended amount of low-suds detergent suitable for high-efficiency washing machines.
- Fabric softener not dispensing: Clean the softener compartment and remove buildup that may block the siphon cap or channels.
Dryer Problems
- Dryer will not heat: Check the household breaker, power connection, gas supply where applicable, and lint filter condition.
- Drying takes too long: Clean the lint filter, inspect the exhaust vent for blockage, and avoid overloading the drum.
- Clothes remain damp: Select the appropriate drying cycle and separate heavy fabrics from lightweight garments.
- Dryer stops early: Check the moisture sensor, load size, program selection, and airflow through the vent system.
Installation & Maintenance Tips
- Remove transit bolts: Always remove shipping bolts before operating a new front load washing machine.
- Level the appliance: Adjust all feet so the washer does not rock or move during high-speed spin cycles.
- Clean filters regularly: Check drain pump filters, lint filters, and water inlet screens as recommended in your model-specific manual.
- Inspect hoses: Check water inlet and drain hoses regularly for leaks, cracking, loose fittings, or pinching.
Safety note: Always unplug the appliance and turn off the water supply before cleaning filters, checking hoses, or servicing internal components. Do not bypass the door or lid lock, and do not operate the appliance with damaged wiring.